Director of Communications

Crossroads Grace is looking for a skilled, creative and insightful Director of Communications to join our team.

We are a growing church of 2500+ people attending our four weekly services (Thursdays at 7PM, Sundays at 8:30, 10:00 & 11:30AM), with a strong culture of reaching people for Jesus.

Within thirty minutes drive of our physical campus there are 1,000,000 people to reach with a blend of agricultural industry and a community of commuters to the Bay Area. We are currently experiencing a whole new influx of people from the Bay as well as massive business investment. It is an exciting place to be ministering as the potential for outreach and growth is huge.

Living in the heart of the Central Valley makes many attractions easily within reach. Whether beaches, mountains, hunting, hiking, skiing, Disneyland, San Francisco, Yosemite; Manteca is very much a family city.

SUMMARY OF ROLE:

The Director of Communications is responsible for all communications efforts at and through Crossroads. Like an internal marketing firm, the Communications Department works with a team of staff and volunteers to communicate Crossroads’ mission, values, ministries and programs to and with staff, leadership, the congregation.
Supervisory role: The Director of Communications leads the Communications Admin and the Media Lead positions.

ESSENTIAL FUNCTIONS:

Strategic Communications
Oversee communications to and with staff, leadership, the congregation (including all Crossroads locations) and the community (all communities where Crossroads is striving to connect)
Develop strategic communications strategies/plans focused on tiered communication strategies, priority messaging and storytelling while always helping people take next steps - for both internal, external, and online communications at and through Crossroads
Work closely and meet regularly with the Crossroads Pastors and Directors and other church leaders to ensure strategic communications planning for the church as a whole, along with multiple locations and ministry areas.

Relationships and Management
Act as an advocate for creative and clear communications in leadership settings
Develop, maintain, and implement processes, project management tools and standards which enable effective communication flow in all planning throughout the church
Educate staff, ministry leaders and others in the congregation about procedures and processes for communicating church messages effectively
Connect with all staff and ministry teams/leaders in a relational way and on a regular basis to understand their ministry goals, plans, needs and requests

Web/social media/mobile devices
Manage and empower a team to maintain the church’s web and social media presence
Develop protocol and manage the use of all church email, texting, and voicemail efforts
Oversee webchat

Print
Oversee development of church print pieces, including collateral (letterhead, biz cards, etc.), weekly program, brochures, guest materials, etc.
Regularly evaluate publications and initiate content reorganization and redesign when appropriate

Verbal/multimedia in worship services
Coordinate with the Lead Pastor, Creative Arts Pastor and PPT regarding worship service communication guidelines, including announcements and use of multimedia (video, slides, etc.)
Oversee weekly announcements and related promotions

Physical space
Provide general oversight of lobby areas/common areas and the communication/promotion pieces in these areas for all Crossroads Grace locations
Provide oversight for signage and displays at all locations

External/Other
Oversee all external communication, including marketing, advertising, and outreach efforts through web/online, print, direct mail, etc.
Identify opportunities for the church to communicate its message externally through the news media (press releases, publicizing events, creating events of interest, etc.)
Serve as a public/media relations contact as designated by the Lead Pastor or other leaders
Develop and update a crisis communications plan - in partnership with other key leaders at Crossroads Grace
Perform other ministry functions as assigned by Executive Pastor and Lead Pastor



DESIRED QUALIFICATIONS, SKILLS AND ABILITIES:
A growing Christ follower
Passion for the local church and God’s work in and through it
A regular attender at Crossroads Grace (or will become one, if hired)
A college degree in communications, public relations or marketing and four to six years of experience (at a minimum) in related field. Unrelated educational backgrounds will be considered provided they have significant related experience.
A strategic thinker who has an ability to make decisions and initiate change
A self-starter (and is hungry for this work and motivated to grow)
Strong interpersonal skills with the ability to build, manage and encourage a team
Places a strong value on connectedness (with the full church, multiple locations, ministries, the staff, other leaders, volunteers, external partners, etc.)
Detail-oriented planner
Ability to balance numerous demands/competing needs and find clarity
Humble and coachable